Can I use Chuffty without an internet connection? +
Yes. The basic Chuffty mobile application securely holds all your data entirely offline, on-device. You do not need constant internet to log daily activities and check-ins.
How does the daily wellness check-in notify emergency contacts? +
A reminder prompts you at your set time. If an activity is not logged within 15 minutes, a caregiver receives an automated email or SMS. If left unaddressed for 30 minutes, automatic SMS or email alerts go to your full care circle.
What is Chuffty? +
A privacy-first daily wellness app for seniors and families. Check-ins, ADL logging, reminders, and optional family sharing — all designed to support independent living at home.
Who is Chuffty for? +
Independent seniors staying at home longer, and the sandwich generation — adult children who want peace of mind without nagging phone calls.
How much does the Carer Portal cost? +
AU$4.99 per month with a 14-day free trial. The core app is completely free. See the Carer Portal page for details.
Is my data stored in Australia? +
Yes. Core app data is stored on-device. Shared family data is hosted within Australia. See our Privacy Pledge.
Does Chuffty use cameras? +
No. Chuffty uses voluntary daily check-ins and optional MJYD02YL-A compatible motion sensors — never cameras.
What are Chuffty in-home sensors? +
Sensors compatible with the MJYD02YL-A hardware ecosystem. They passively track room temperature and movement without cameras. Contact IHCT for availability.
Can clinicians access my data? +
Only if you choose to share it. For clinical integration and partnerships, see our Enterprise page.
How do I download the Chuffty app? +
Free on Google Play and the Apple App Store. No credit card needed.
What is IHCT’s relationship to Chuffty? +
Chuffty is owned and managed by In Home Care Technology (IHCT). IHCT handles clinical and B2B partnerships; Chuffty is the consumer-facing app.
How do I contact support? +
Email enquiries@ihct.com.au or use the IHCT contact form. Portal login.
Does Chuffty sell my data? +
No. Zero third-party data selling. Read our Privacy Pledge.